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 Research Paper Guidelines

Purpose of the Guide
The Research Guide has been adopted by the Saint Francis University Business Administration Department and Master’s of Business Administration Program. Graduate and undergraduate students of Dr. Dennis P. McIlnay should follow the recommendations in the Guide on research writing.

Attribution
The most fundamental canon of research writing is attribution. The canon of attribution means that the information in a research paper must be based on sources in the literature, and the sources must be cited in a certain style. (The style of citations and bibliography entries in a research paper is illustrated later in the Guide.)

Research papers without attribution violate the most important rule of scholarship because they plagiarize; i.e., they fail to cite the sources of the information they use. All statements or contentions in a research paper must be supported by evidence; for example, quotations by authors in books or articles, statistics, or other forms of authoritative information such as financial statements, accreditation materials, lectures, or interviews. Unsubstantiated statements; i.e., those that are not supported by authoritative information, should not appear in a research paper (except in the Opinion section at the end of the paper).

The research paper must rely on works in the classic literature on management or organizations rather than works in the popular literature; for example, books such as How to Make a Million in Real Estate. Sources, which are also called references or works, have two types: primary and secondary. A primary source is a work by an original theorist, practitioner, or author. A secondary source is a work by a person other than an original theorist, practitioner, or author. For example, Frederick Winslow Taylor’s book, The Principles of Scientific Management (1911), is a primary source because Taylor invented scientific management and was the first person to write about it. Primary sources are required over secondary sources because they more accurately reflect the content, significance, and implications of the information in the works. Some secondary works, especially those by authors years apart from the time of the original author, may be inaccurate. Therefore, if you write a research paper about Scientific Management; for example, you must use Taylor’s book. You may also use secondary works such as The One Best Way, an excellent 1997 biography of Taylor by Robert Kanigel, but you must use the primary source (or sources).

When judging a paper’s attribution, I ask several questions:

  • Are sources used in the paper?

  • Does the paper rely on the primary source or sources?

  • Is the style of the citations and Bibliography entries correct?

Research papers follow established styles for citations and bibliography entries. The style in the Saint Francis Business Administration Department and MBA Program is The Chicago Manual of Style (commonly called Chicago). Chicago uses a method for "footnotes" that may be new to you, but the Chicago method is easier to use than other citation methods such as Turabian. Chicago "footnotes" are placed in the text, not at the bottom of the pages ("footnotes") or at the end of the paper ("endnotes"). Chicago citations include three elements: author’s last name, year of the work, and page number.

Two kinds of material in a research paper must be cited: all material that is directly quoted including a word, a phrase, a sentence, or a paragraph and all material that is paraphrased (put in your own words). Examples of Chicago citations for direct quotations are:

  • "Management is important" (Smith, 1987, p. 15).

  • "Management is important," writes Smith (1987, p. 15).

  • Smith (1987, p. 15) says that "management is important."

An example of a Chicago citation for paraphrased material is: According to Smith (1987, p. 15), management is essential in all organizations.

Chicago Citations and Bibliography Entries

One-Author Book

  • Citation: (Anderson, 2001, p. 25) or (Anderson, 2001, pp. 45-47)

  • Bibliography Entry: Anderson, John A. Management. New York: Harper and Row, 2001.

Two-Author Book

  • Citation: (Anderson and Smith, 1998, p. 15) or (Anderson and Smith, 1989, pp. 26-29)

  • Bibliography Entry: Anderson, John A. and Jane A. Smith. Management. New York: Harper and Row, 1989.

One-Author Magazine, Newspaper, or Journal Article

  • Citation: (Jones, 1990, p. 11) or (Jones, 1990, pp. 13, 19)

  • Bibliography Entry: Jones, Ann. "Management: Art or Science?" Harvard Business Review. Cambridge, Massachusetts: Harvard University Press, September 1990.

Two-Author Magazine, Newspaper, or Journal Article

  • Citation: (Jones and Smith, 1991, p. 15) or (Jones and Smith, 1991, pp. 11, 34-37)

  • Bibliography Entry: Jones, Ann and John Smith. "Management: Art or Science?" Harvard Business Review. Cambridge, Massachusetts: Harvard University Press, September 1991.

    Note: Bibliography entries of articles in journals often include the volume and number; for example: Jones, Ann and John Smith. "Management: Art or Science?" Harvard Business Review. Cambridge, Massachusetts: Harvard University Press. Volume 27, Number 3, 1991.

    Note: Bibliography entries of articles in magazines or newspapers often have a day of publication; for example: Time, September 12, 1987, must include the day of publication.

One-Author Selection in an Edited Book

  • Citation: (Smith in Richardson, 1992, p. 32) or (Smith in Richardson, 1992, pp. 37-40)

  • Bibliography Entry: Smith, John. "Managing for Results." In Management by Joan Richardson, editor. New York: Harper and Row, 1992.

Two-Author Selection in an Edited Book

  • Citation: (Smith and Winters in Richardson, 1992, pp. 12-15)

  • Bibliography Entry: Smith, John and James Winters. "Management by Objectives." In Management by Joan Richardson, editor. New York: Harper and Row, 1992.

Personal Interview

  • Citation: (Winters, September 15, 2001)

  • Bibliography Entry: Winters, Kathleen. Personal interview with author, September 15, 2001.

Lecture

  • Citation: (McIlnay, October 3, 2001)

  • Bibliography Entry: McIlnay, Dennis P. "Frederick Winslow Taylor: The Father of Scientific Management." MBA 500, Saint Francis University, September 5, 2000.

Internet

  • Citation: (www.bassfishing.com)

  • Bibliography Entry:

Short and Long Quotations

Short Quotations (30 words or less) are set in quotation marks and are run full measure of the page: "Management is an element of the success of every organization" (Smith, 1987, p. 25).

Long Quotations (31 words or more) are indented on both sides and double spaced without quotation marks (the indentation signifies a long quotation).

Management is important in every organization. According to Smith (1987, p. 25):

Management is one of the oldest and most important disciplines in the history of civilization. All organizations need management to achieve their objectives and serve society’s interests. The practice of management is inevitably human because management, by definition, is ‘getting things done through other people.’ Thus, management is a people business.

Note: A quotation within a long, indented quote is set in single quotation marks.

Bibliography

The Bibliography is placed at the end of the paper on a separate sheet of paper with the word, Bibliography, in caps centered at the top of the page. Works are listed in alphabetical order by the author’s last name or, if the author is an association or publisher, its name. The Bibliography contains only the works cited in the paper. "Works" include books, articles, selections in edited books, lectures, and personal interviews, among other sources of information.

Content

Content is the second canon of research writing and concerns how thoroughly the information in a research paper is presented. Content is very important because a research paper without good content—even with good attribution, order, and clarity (other canons of research writing)—is a poor paper. Research papers with poor content are sometimes called "encyclopedia" papers; i.e., papers that provide only a shallow, surface explanation of their topics.

When judging a paper’s content, I ask the following questions:

  • Does the paper thoroughly perform its purpose? For example, if the paper’s purpose is to explain Henri Fayol’s 14 principles of management, does the paper do so thoroughly?

  • Do all sections of the paper have good content? (Some papers begin with good content, but end weakly, as the author runs out of energy or time.)

  • Is the information in the paper correct? For instance, if a research paper explains Frederick Herzberg’s "motivators" and "hygienics" in his theory of motivation, is the explanation in the paper correct?

Order

The third canon of research writing is called Order, which pertains to the organization of a paper. At least two levels of order are required: major sections and minor sections. There must be at least three major sections. The first major section is called Introduction and has two minor sections: Purpose of the Paper and Context of the Topic. The Purpose sub-section states the purpose of the paper (such as to explain, compare, or synthesize information on a topic). Context is background information associated with the subject of a research paper. Establishing the context is important because it helps the reader better understand the topic of a paper. For example, in a paper on Scientific Management, the Context sub-section could explain a little about the Industrial Revolution, which was the background of Scientific Management. The Context sub-section of such a paper could also explain a little about the life and work of Frederick Winslow Taylor, the Father of Scientific Management.

The second major section of a research paper is commonly called the "Body," but this section deserves a better name. (The title of the paper often works well as the name of the "Body.") The "Body" of a research paper may have as many sub-sections as needed to present all relevant information.

The third major section of a research paper is called the Conclusion and has two minor sections: Summary and Opinion. The Summary is a miniature version of the paper, and all the major points in the "Body" of the paper should appear in the Summary. The Opinion section enables an author to state personal views on the subject of the paper.

Clarity

Clarity, the fourth canon of research writing, concerns the clearness of the writing and grammatical correctness of the writing in a paper. Clarity is very important because a paper with good content, but poor clarity, is a failure. The following grammatical mistakes are common in research papers and should not appear in papers for the Saint Francis MBA Program or Business Administration Department.

Run-On Sentences

A run-on sentence is two independent clauses (two sentences) joined by a comma. Example: "Saint Francis is a great university, I am glad to be here." Two independent clauses ("Saint Francis is a great university" and "I am glad to be here") must be separated by a semi-colon or broken into two sentences. The easiest way to correct a run-on sentence is to make two sentences from the independent clauses.

Agreement of Noun and Pronoun

Pronouns must agree with the nouns they replace in a sentence. A singular noun takes the singular form of the pronoun, and a plural noun gets the plural form of the pronoun. For example: "A manager has their duties" is an agreement mistake. The sentence should read: "A manager has her duties" or "A manager has his duties." Better yet, avoid the awkward "his" and "her" by changing the sentence to: "Managers have their duties." Even better, eliminate the pronoun: "Managers have duties." Strunk and White’s classic advice, "Use nouns, not pronouns," is as good today as it was when it was written 50 years ago. Other examples of agreement mistakes are:

  • "The Company made their first move...."

  • "An organization needs to rely on their personnel...."

  • "The employee does the work. They perform their duties effectively."

Punctuation

The first letter of the first word in a sentence is capitalized. A declarative sentence ends in a period. A question ends with a question mark. Commas go after prepositional phrases; for example, "Before reading students’ research papers, I have a couple beers." An ellipsis at the beginning or in the middle of a sentence has three periods. An ellipsis at the end of a sentence has four periods. (The first three periods in the ellipsis at the end of a sentence indicate the ellipsis; the fourth period is, in effect, the period at the end of the sentence.)

By convention, a period or comma goes inside the quotation mark. Set the "Preferences" in the "Grammar Checker" in the word-processing software you use to put all punctuation marks inside the quotation marks.

The period at the end of a sentence containing a citation goes after the citation at the very end of the sentence: "Foundations may be the nation’s least understood organizations" (McIlnay, 1998, p. 2). Notice where the period is.

The spacing and punctuation of the elements in a citation must be as illustrated in the Guide. In the following citation, please note the spacing and punctuation: (McIlnay, 1998, p. 2).

Transitions

Transitions link ideas, paragraphs, or sections in a paper. One-word transitions include "however," "therefore," or "moreover." A transition sentence at the end of a paragraph summarizes the paragraph and introduces the next paragraph. A transition paragraph at the end of a section summarizes the section and introduces the next section. Research papers should make appropriate use of one-word, one-sentence, and one-paragraph transitions.

Spelling

Research papers that are filled with spelling errors will fail, regardless of the quality of their attribution, content, or order. (The preceding sentence is the last notice of this policy that students of Dr. Dennis P. McIlnay will receive.)

Slang

Slang is "street language." Expressions such as "making a buck," "here’s the deal," or "a lot" are slang and should not be used. Other examples of slang are :

  • "hit the streets"

  • "big boy on the block"

  • "get into the coaching scene"

Jargon

Jargon is professional language and consists of words or phrases usually familiar to only a certain group of professionals; for example, nuclear engineers. Jargon should not be used because most readers will not understand it. Examples of jargon are:

  • "input" (computer jargon)

  • "feedback" (entertainers’ jargon)

  • "The team plays tough D." (sports jargon)

Vague Words (or Ideas)

The word, "this," as in "This happens in management," is vague and must be avoided. A noun must always accompany the word, "this," as in "This problem happens in management." Words such as "thing," "everyone," "everything," "many," "some," "something," "someone," "people," "situation," "few," or "field" are also vague and should not be used. The word, "it," should be avoided because "it" is usually vague. Every sentence in a research paper must be clear—in and of itself. Vague words or phrases defeat clarity.

Person

The paper should be written in the third person, although the first person may be used in the Opinion section. Do not use "I," "me," "my," or "mine" as well as "you," "your," "we," "our," and "us." These words are confusing to the reader. For example:

  • "Now we’re talking about the supervisor...."

  • "Our purpose in writing this paper...."

  • "You need to study management."

Wordiness

"The Economy of Words" is a principle of good writing and means that words should be used sparingly. The one best word should be found for the idea you are trying to communicate. Use the thesaurus in your word-processor. An example of wordiness is the phrase, "in order to;" the words, "in order" can almost always be struck. Other examples of wordiness are "pull together a paper" or "work out a problem." These wordy phrases should be replaced by "assemble a paper" or "solve a problem." Other examples of wordiness are:

  • "due to the fact that" (because)

  • "...many other acts which strengthen the bond of Brotherhood, but only through these acts can there develop that bond that results in Brotherhood."

Sentences That Are Not Sentences

  • "Formerly known as Martinsburg Shoe Company and Evy Footwear."

  • "With needs, desires and feelings?"

  • "Referent because his employees like him."

Ending a Sentence in a Preposition
Ending a sentence in a preposition is awkward.

  • "...selection to choose from."

  • "...no longer take care of."

Split Infinitives

  • "to heavily recruit" (to recruit heavily)

  • "to boldly go" (OK for Star Trek, but not SFU Trek....)

  • "to weekly pay" (to pay weekly)

Misplaced "Only"

  • "I only graded five papers." (Should be: "I graded only five papers.")

Agreement of Noun and Verb
A singular noun gets the singular form of the verb, and a plural noun gets the plural form of the verb.

  • "Every part of the eight steps in strategic management are extremely important...." "The overall number of strengths and weaknesses were about the same...."

  • "Specific invitations to attend parties is required."

Typography

Double space the entire paper including the long quotations). A cover page is required. Page numbers are required. Margins are required. "Lonely headings" should be "hard returned" to the copy they introduce. Use the proper case for different levels of order. Major sections: caps and centered. Minor sections: caps/lower case, flush left.

Other Clarity Mistakes from Actual Papers at Saint Francis University

  • "The dairy has a police of on-the-job training."

  • "She falls into the position not by choice that is just where she ends up."

  • Employee A said, "working here is great."

  • Employee Three says that, "I talk to my co-workers."

  • "...it will be hard to get the organization to comply."

  • "The managers that work here...."

  • "amongst"

  • "all of the employees"

  • "towards"

  • "He plays a bigger roll behind the scenes."

  • "...their fore becoming inattentive."

  • "The manager decides whether or not to hire the candidate."

  • "...the reason why...."

  • "..., because...."

  • "The organizational chart is create drawn by the employees and owners where similar when ask to draw the chain of command."

  • "The store’s strengths are strong."

  • "Employees in the Purchasing Department feel co-workers."

  • "There are many strengths, but to many treats."

  • "I have worked nine years as a worker."

  • "The school does not have the right to regulate different situations as they become in need of such."

  • "It does things."

  • "The attitudes of the members involved with the marketing of the Women’s Basketball Team all have an excellent attitude about their jobs."

  • "Thus began the beginning...."

  • "This informs of what the jobs are and how they completed it."

  • "Some inefficiencies would be there scheduling."

  • "The vast majority of laws...are the soul responsibility of the supplier."

  • "Positions of the personnel describes the positions of the personnel."

  • "He also received the Cord on Blue Medal."

  • "...Person B, the guess checker...."

  • "He says that people jock with the General Manager."

  • "He was also the Food Service Director at one unit of Holyday In Hotels."

  • "It provides the students with activities not otherwise provided."

  • "The Career Development office needs to sit down and discuss what priority of what is the most important to the least."

  • "Now that President Busch is in office...."

INTRODUCTION

Purpose of the Paper

Henri Fayol’s principle of authority is one of the most important contributions to the management literature. This paper examines Fayol’s authority principle by explaining his two types of authority: "formal" and "personal." The paper begins by discussing Administrative Management, which is the context of Fayol’s management principles. Next, the paper briefly explains each of Fayol’s 14 management principles. The paper then presents Fayol’s principle of authority in detail, using material from General and Industrial Administration (1949), Fayol’s classic book. The paper concludes with a summary and an opinion on Fayol’s principle of authority.

Note: This purpose statement tells the reader what to expect in the paper:

  1. The topic of the paper: Fayol’s authority principle;

  2. The context of the topic: Fayol’s life and contributions to management;

  3. The body of the paper: Fayol’s authority principle;

  4. The primary source: Fayol’s book;

  5. The order in which the topics in the paper will appear.

Context of the Topic

The Context section provides some background information on the topic of the paper. For example, in the Context section of a paper on Fayol’s principle of authority, you could explain a little about Fayol’s life, professional history, or management philosophy. You could also explain a little about Administrative Management, Fayol’s main contribution to management theory. After receiving some brief information on Fayol or Administrative Management, the reader would be better prepared to understand Fayol’s principle of authority. The Context sub-section could range in length from a couple paragraphs to a page or two.

FAYOL’S PRINCIPLE OF AUTHORITY

Fayol’s Authority Principle

This section contains the heart of the paper and explains in detail Fayol’s principle of authority and its two forms: "formal" and "personal" authority. This section’s content should reflect the fact that it is the main part of the paper. You could have as many sub-sections in the Body as needed to present the information in the paper thoroughly.

CONCLUSION

Summary

In this sub-section, summarize the key points in the Body of the paper, writing, in effect, a miniature version of the Body in a couple paragraphs or a page. You do not repeat the entire Body, but only its main points.

Opinion

In the Opinion sub-section, discuss your ideas, observations, or opinions on the significance or implications of the topic of the paper. You could combine your opinion of the topic with that of other researchers, developing a fuller discussion of the significance of the topic.

BIBLIOGRAPHY

Anderson, John A. Management. New York: Harper and Row, 1987.

Anderson, John A. and Jane Smith. Management. New York: Harper and Row, 1989.

Association for the Study of Management. The Management Principles of Henri Fayol. New York, 1985.

Fayol, Henri. General and Industrial Administration. Cambridge, Massachusetts: Harvard University Press, 1949.

Jones, Ann. "Management: Art or Science?" Harvard Business Review. Cambridge, Massachusetts: Harvard University Press, September 1987.

McIlnay, Dennis. "Frederick Winslow Taylor: The Father of Scientific Management." MBA 500 Lecture, Saint Francis College, October 10, 1994.

Smith, John. "Fayol’s Principle of Authority." In Management by Joan Richardson, editor. New York: Harper and Row, 1987.

Time. "Fayol’s Classic Principle of Authority." September 12, 1987.

Winters, Kathleen. Personal interview with author, October 15, 1990.

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